NEWS AND INFORMATION
Aug 28, 2019
F6/G6 Datalogger Date Bug
This is an advisory message for customers with F6-G6 Dataloggers. FTS recently discovered a bug related to the GPS Trimble module version 2010. This bug will change the year to 2039. Station transmissions should not be affected. Please note when viewing logged data, the year may indicate “2039.” If this is the case, please perform a proper power recycle on the F6-G6. This should fix the bug. This bug is still being addressed by FTS. To date, this bug only affects F6-G6 units. The RAWS Depot will provide updates to this as we receive them from FTS. Please direct any questions to the RAWS Help Desk.
Jan 18, 2018
CS2 Standard G5 or G6 GOES Transmitter Mandatory Firmware Update
In Nov 2017, FTS posted a customer service bulletin notifying customers that purchased a CS2 Standard G5 or G6 GOES Transmitter of a mandatory firmware update. This update addresses issues that could potentially cause Dataloggers to log data using erroneous dates and the transmitter GPS not updating to the correct UTC offset time affecting the transmission times. This service update must be completed as soon as possible and no later than midnight UTC, April 6, 2019.
To expedite this firmware update within the RAWS interagency community a USB thumb drive, with the required firmware and instructions to install and properly document the update, will be sent to every agency or district office that places a parts order through the RSFWSU depot. RAWS Help Desk personnel will also be available to answer questions and provide any assistance with the update.
FREQUENTLY ASKED QUESTIONS
Q: What is the procedure to upgrade my station logger transmitter to be CS2 compliant?
A: If you are a RSFWSU depot contract customer using FTS equipment and the station logger transmitter needs upgrading to be CS2 compliant, please use the following procedure:
1) Contact FTS to purchase the CS2 transmitter upgrade kit F6-G6-RETROFIT. Be sure to include the station name on each quote and invoice. Have the kit drop-shipped to:Remote Sensing/Fire Weather Support Unit
RAWS Bldg. 410-C
3833 S. Development
Boise, ID 83705
2) The Depot will notify you when it receives the CS2 transmitter upgrade kit. You can then order an upgraded replacement logger through the WFMI parts ordering process. Note: When ordering the replacement logger, ensure the model you are ordering is the F6-G6-TLM.
If your station is not under a RSFWSU depot contract please contact the equipment manufacturer for pricing.
For more details go to the “NEWS AND INFORMATION” section. Click on “Read More News & Info” and go to the post on the “CS-2 Transmitter Upgrades” dated 5/15/13.Read More FAQs
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